Patient Review by Jill b
The email and text reminders were great. Your staff was awesome. i would suggest telling the patient (even if they are 16 years old) the after care procedures (what not to eat, gentle swishing with salt water for a few days, and ice packs on and off for the first 24 hours). I know you told me the parent after wards and it is printed on the "care" sheet, but i think it may help the patient to hear it prior to the surgery too(for audio learners).
- Jill b